Reliable Carbide Cutting Tool Manufacturer

At Amony Cutting Tools we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, with whom we share it, and your rights in relation to your data. This policy applies to information collected through our website https://www.hmntool.com, email communications, and other channels where this policy is referenced.

1. What personal data we collect

Depending on how you interact with us, we may collect:

• Contact information: name, company, job title, email address, phone number, billing/shipping address.

• Account & transaction information: order details, invoices, payment method tokens (we do not store full card numbers unless explicitly required and PCI compliant third parties are used).

• Device & usage data: IP address, browser type, operating system, pages visited, referer, date/time stamps (collected automatically).

• Communications: enquiries, messages, attachments, support tickets and email correspondence.

• Marketing preferences: whether you consent to receive newsletters and product updates.

• Cookies & analytics: identifiers used by cookies and similar technologies; more details in the Cookies section below.

2. How we use your personal data

We use personal data for the following business purposes:

• To provide products and services: process orders, deliver goods, manage warranties and returns, and communicate about order status.

• Customer support: respond to enquiries, technical questions, and complaints.

• Marketing & communications: send newsletters, product updates, and promotional offers (only if you consent where required).

• Site functionality & analytics: improve our website, measure site performance, and analyze user behavior to improve navigation and content.

• Legal & security purposes: prevent fraud, enforce our terms, comply with legal obligations, and protect rights and property.

3. Legal bases for processing

Where applicable (for individuals in the EU/UK), we rely on the following legal bases:

• Contract performance: processing necessary to perform a contract (e.g. orders, delivery).

• Consent: where you have given consent (e.g. marketing emails). You can withdraw consent at any time.

• Legitimate interests: improving our services, preventing fraud and ensuring network and information security (we balance these interests with your rights).

• Legal obligations: compliance with laws and regulations (e.g. tax, customs).

4. Cookies & similar technologies

We use cookies and similar technologies to operate the website and provide a better user experience.

Types of cookies we use

• Essential cookies: required for site functionality (e.g. shopping cart, security).

• Performance & analytics cookies: collect anonymous information about visits (e.g. Google Analytics).

• Marketing & targeting cookies: used to deliver relevant advertisements and track marketing campaign performance.

You can manage cookie preferences through your browser or the cookie banner on the site. Disabling some cookies may affect site functionality.

5. Sharing and third parties

We may share personal data with:

• Service providers who perform services on our behalf (payment processors, logistics, CRM, hosting, analytics).

• Professional advisers and auditors when necessary for compliance and accounting.

• Customs, shipping carriers or partners for international deliveries.

• Authorities or other third parties when required by law or to protect our rights.

We require third parties to protect personal data and only process data in accordance with our instructions and applicable law.

6. Data retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention periods:

• Order, invoicing and warranty records: 7 years (or as required by local law).

• Marketing preferences: until you unsubscribe or withdraw consent.

• Support communications: 2–5 years, depending on the nature of the request.

7. Security

We apply reasonable technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. Measures include secure servers, HTTPS, access control, and staff training. However, no internet transmission or storage is 100% secure — if you suspect a breach, please contact us immediately.

8. Your rights

Depending on local law, you may have the following rights:

• Access: request a copy of your personal data we hold.

• Rectification: correct inaccurate or incomplete data.

• Erasure: request deletion of your data (subject to legal exceptions).

• Restriction: request limitation of processing in certain circumstances.

• Portability: request a machine-readable copy of your data.

• Object: object to processing based on legitimate interests or direct marketing.

• Withdraw consent: where processing is based on consent.

To exercise your rights or to ask questions, contact us using the details below. We may need to verify your identity before responding.

9. International transfers

As a global supplier we may transfer personal data to recipients in countries outside your jurisdiction (including China). When transfers occur, we use appropriate safeguards such as standard contractual clauses or ensure recipients provide an adequate level of protection as required by law.

10. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children under 16. If you believe we have collected data about a child, please contact us and we will take steps to delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes we will notify via the website and update the “Last updated” date at the top. We recommend you review this policy periodically.

12. Contact us

If you have questions or requests about this policy or our data practices, please contact:

If you are in the EU/EEA and remain unsatisfied after contacting us, you may have the right to lodge a complaint with a supervisory authority in your country.